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Communications in the Workplace

Gallup reported that organizations with high employee engagement see substantially reduced turnover rates—43% in low-turnover organizations and 18% in high-turnover ones.

 

Engaged workers are 87% less likely to leave their organization, indicating that effective communication directly influences retention and engagement​​.

 

Effective communication is linked to increased trust within the workplace, which is crucial for productivity and employee morale. A quarter of professionals do not trust their employer, negatively affecting employee morale and productivity. On the flip side, employees who feel trusted are 260% more motivated at work, 50% less likely to look for other employment, and 41% less likely to engage in absenteeism​​.

Further reinforcing these points, the overwhelming majority of businesses acknowledge the benefits of flexible working options, which were seen to increase employee productivity and happiness​​. Harvard Business Review highlights that 72% of employees believe their performance would improve if managers provided corrective feedback, and engagement levels are higher among employees who receive feedback regularly​​.

From a financial perspective, poor communication can have severe implications, including decreased productivity, missed deadlines, and direct financial impacts. For example, a report highlighted that poor communication is costing companies over $15,000 per employee, with a total annual cost of ineffective communication amounting to $2 trillion in the U.S. alone​​.

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